Chambers Waste Management still operating
As a country, we are facing extraordinary times as the COVID-19 pandemic really begins to bite.
However, as key workers in a key sector, Chambers Waste Management PLC will continue to operate reduced services to support our customers where we can and will run using the measures outlined below.
If you feel that you need to adjust your bin emptying schedules or suspend your services, then we are offering you the opportunity to do so without penalty.
Please email us at enquiries@chambers-group.co.uk or call us on 01483 504595 and we will do all we can to assist and support you during this very difficult time.
Chambers Runfold PLC reopens
After careful consideration and a review of the ways in which we work, we are pleased to say Chambers Runfold PLC has now reopened and is also ready to serve our customers again.
In order to reopen, we have put some new restrictive measures in place, to ensure our service is safe and within the guidelines outlined by the Government.
These measures include:
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All members of staff, office and field based, to follow Government Guidelines with regards to Social Distancing and keeping, wherever possible, two metres apart.
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Strict attention to hygiene to be followed in and around the office by ensuring that hands are washed at more regular intervals with soap and water for at least 20 seconds and the use of hand sanitiser used when required.
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Objects and surfaces that are touched regularly will be cleaned using anti-bacterial spray at least every two hours. This will include door handles, kitchen surfaces, desks etc.
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A “no sign” policy will be adopted alleviating any contact with our delivery drivers. This will also apply to our Chambers drivers.
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Staff to be, wherever possible, confined to the same machine each day. If this is not possible, then the steering wheels and controls are to be cleaned using anti-bacterial spray.
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When loading material out to customers and own drivers, staff will remain in sealed cab of the machine removing any risk of contact with others.
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Should a continuous cough, or high temperature develops they will be required to stay at home whilst following the Governments “stay at home guidance”.
If you have any queries regarding your service or would like to discuss your options, please email us at enquiries@chambers-group.co.uk, or call us on 01483 504595 and we will do all we can to assist and support you during this very difficult time.
Stepping up Protective Measures
With none of us having faced such a situation quite like this before, the virus has already affected many areas of our daily lives and the disruption is likely to last for some time. The Government continues to update their guidance on a regular basis, based on the latest medical and scientific advice.
In light of the Government’s move from the ‘containment’ to the ‘delay’ phase in combatting Covid-19 we have introduced measures on all our sites to help protect our staff and customers. We ask that if you are visiting our sites that you follow the instructions that we give you and work with us to protect all who use our sites.
We are now also asking our drivers to e-sign on behalf of customers in order to limit the potential spread of infection through handling of the electronic tablets and for all staff and customers to keep a two metre (6.5 feet) distance between all persons at all times.
The Government’s current advice is that people should self-isolate if they are experiencing any of the symptoms of the virus. Our business relies on our staff to provide the high levels of customer service usually given to our customers.
To assist us in maximising our workforce we ask that if you or your business are affected by the virus that you let us know as soon as possible so that we can work with you to identify the best way to continue to service your needs. If you need to reschedule any works e.g. a delivery, exchange or collection please give us as much notice as possible so we can continue to work efficiently and effectively.
This unprecedented viral outbreak will test our communities and businesses. We are all in this together and we will continue to work hard to minimise any disruption to your business. We ask for your cooperation during this time and look forward to continuing to provide the best service possible to you, our customers.
Kind regards,
Chambers Waste Management Plc
Chambers Runfold PLc